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Payment & Refund

Accepted Methods of Payment

Credit Cards (via PayPal)
PayPal

Credit Card Charges

Your card will be debited via PayPal once the order has been checked out. If we are not able to fulfill your order for any reason your purchases will be refunded via PayPal.

Refunds

After checking out your shopping cart on catchbay.com, if you decide to cancel the order we will refund you 100% of your purchases via PayPal within (1) working days from 0900 to 1830 (Singapore time GMT +08:00), Monday to Friday (excluding Singapore holidays). No refunds will be entertained after (1) working days.

If you paid with your debit card or credit card, your payment is refunded to your debit card or credit card. It may take up to 30 days for the refund to appear on your card statement.

If you paid with your bank account or PayPal balance, your payment is refunded to your PayPal account.

PayPal Acceptance Mark